Decided today to order out, being a Friday and the weekend and no one's in the mood to cook. So, after taking requests from all family members, picked up the phone & ordered from 'Babak' grill house a few things including a DOZEN cream puffs for later with coffee.


 
 
When the order arrived, I found out they've delivered only 'half' a dozen cream puff pieces, 6 instead of 12 although they've charged me for a dozen.


 
 
So, I called them back and the operator promised to send the rest of the order immediately. In the meantime, we had our lunch and nearly forgot all about the missing 'half' order & by the time we were ready to make the coffee, the door bell rang and it arrived. I was pleasantly surprised to find out that the restaurant sent us a full dozen, may be that was their way of apologizing for not getting the order right from the first time.


 

 
At the end of the day, I was happy for getting what I've ordered in the first place AND the restaurant is happy for knowing that what they did to compensate for their mistake would definitely win me over as a customer. These restaurants are worthy of making business with because they respect & value their customers.

Way to go 'Babak' :)))